520 Virginia Drive, Fort Washington, PA 19034 | Tel: 215-628-8744

Today′s Hours

Using the Library Now FAQs

General Operations

Is the Library open?

Yes! You’re invited to come inside the Library to browse and borrow from the collections. Some seating/tables are available for public use. A limited number of computers are available for use (1/2 hour minimum; may be extended in 15-minute increments if no one is waiting).

 

As we loosen restrictions and receive more visitors, it’s even more important that we all remain vigilant to keep everyone safe. Please respect our COVID-19 Policy by wearing a mask properly and continuing to social distance. No appointments necessary. As of March 15, 2021, we have removed the 30-minute time limit, and increased building capacity to the state’s mandated  75% maximum (75% of the Children’s Library’s maximum capacity is 37 people so please limit your visit when it is crowded). See Capacity Limits for libraries and government buildings here.

 

To return books or pick up your requests, please use the Library’s drive-thru book drop and Service Window.

 

The Children’s Play Space and study/meeting rooms are currently unavailable.

 

Hours:
Monday 12 – 5 pm
Tuesday 12 – 7 pm
Wednesday 12 – 7 pm
Thursday 12 – 5 pm
Friday 12 – 5 pm
Saturday 10 am – 5 pm
Sunday CLOSED

 

Before visiting, please refer to the FAQ “What should I know before I visit the Library?

What are the library’s hours?

Monday 12 – 5 pm
Tuesday 12 – 7 pm
Wednesday 12 – 7 pm
Thursday 12 – 5 pm
Friday 12 – 5 pm
Saturday 10 am – 5 pm
Sunday CLOSED

How can I reach a library staff member?
What should I know before I visit the Library?

First, consider whether or not one of the Library’s remote services can assist you. Staff are available to assist you by phone and email. And we encourage you to continue to borrow from our extensive ebook/eaudio collections, available 24/7.

All items for dropoff or pickup will continue to be handled at the drive-thru Service Window only

If you are visiting, please take into consideration that the UDPL is operating in accordance with CDC and PA COVID-19 guidelines. Please adhere to the following: 

  1. Stay Home if You are Feeling Unwell or have been recently exposed to COVID-19. For more from the CDC on what to do if you’re sick or exposed, go here.
  2. Wear a Mask. In accordance with the latest state and CDC guidelines to help mitigate the spread of the virus, the Library Board adopted a COVID-19 policy in September that requires masks to be worn properly over the mouth and nose at all times while in the Library building. If you cannot wear a mask, please utilize the Service Window or contact the library staff to assist you.
  3. Maintain 6-foot Distancing.Please maintain at least 6-foot distancing between you and other visitors and library staff.
  4. Bring Your Library Card. All checkouts will occur at our self-checkout stations, which require you to scan the barcode on the back of your library card. Consider scanning your library card to your phone using the Cardstar or Stocard Apps so you always have it with you. If you do not have a library card, apply for one here.
  5. Please be Patient. We know that all of these rules and changes can be confusing and frustrating at times. Please know that we are doing our best to provide library services in a unique time while ensuring that we keep everyone safe. We can only do this if we all work together.
Where do I return the items I have checked out?

The Book Drop is now open from dawn to dusk at the new library at 520 Virginia Drive, Ft. Washington.

The Book Drop is located on the back wall which allows the items to be returned directly into the building!

Please Note:
  • All returned items will remain on accounts for at least 72 hours as they are being quarantined before they are processed by staff. No fines will be incurred.
  • You may return books you’ve borrowed from other libraries. We’ll make sure they return home.
What if I have fines or fees for overdue/lost/damaged books?

We know this has been and continues to be a stressful and frustrating time for everyone. We realize you have a lot on your plate, and the last thing we want you to be worrying about are overdue fines. We also realize that, due to the measures we are taking to make using the library safe, such as quarantining returned books and social distancing, our materials are not moving as quickly or efficiently as they normally do. Therefore, we are suspending overdue fines for the foreseeable future. We still encourage you to return your items on time so others can borrow them, and you will continue to receive almost due and overdue notices to help you stay on track.

If you need to pay for a lost or damaged item, please consider contactless payment via your online account. Alternatively, you can pay by check or cash. Exact change, please; we are not making change at this time.

How do I get a library card?

Your library card is more important than ever. You may register for and receive a library card on your next visit or by applying here. For online applications, you will be contacted by a staff member when your library card is ready for pickup. Alternatively, you can request that your card be mailed to you.

How do I get the latest library news?

Sign up for eNews here.

Follow us on social media – Instagram, Facebook and Twitter

Is wifi available?

The Library is pleased to offer a robust wifi at the new UDPL, available both throughout the building and from the plaza and parking spaces in front of the main entrance. Network: UDPL_Guest.

Service Window & Requests for Pickup

What can I do at the Service Window?

The UDPL’s Service Window is, essentially, our version of curbside pickup for books and other items you request. Staff will also assist you with simple account questions, library card registrations, membership renewals, and other brief enquires.

At this time, we encourage you to call or email the Library if you: would like us to look up a title, require tech support, need assistance with our online resources or have other questions that will take more than a few moments to answer. Find our latest contact information and hours at https://upperdublinlibrary.org/contact-us/.

How does the Service Window work?

When you are notified that your book is ready for pickup at the Upper Dublin Library, simply visit the Library Service Window during operating hours. (Click here to see our hours.)

The Window is located next to the book return slot. Enter the Southeast driveway and follow signs for Book Drop/Pickup (first left, inner lane).

Map of the UDPL Book Drop

No appointments are necessary. The window is the only way to retrieve your requests at this time.

Please slowly approach the window wearing a mask (library staff will be wearing masks as well). Have your library card available to be scanned. Titles will be held for 10 days before they are returned to the shelves.

How do I place a request to be picked up at the Service Window?
Can I pick up my request inside the Library Building?

The Service Window remains the pickup location for ALL requested books and materials.

Study Room FAQs

When are Study Rooms available?

Study rooms are available during the library’s regular business day, beginning fifteen minutes after opening through half an hour prior to closing.

Current Study Room Hours:

Monday, Thursday, Friday – 12:15p – 4:30p
Tuesday & Wednesday – 12:15p-6:30p
Saturday – 10:15p – 4:30p

Can Study Rooms be reserved ahead of time?

A valid library card from any library is required to check out a study room. Upper Dublin Library cardholders may reserve a study room online up to 60 days in advance. UDPL cardholders are permitted up to two (2-hr) reservations/week and eight reservations/month.

For library visitors with a library card issued from a neighboring library and those without reservations, study rooms may be checked out by a staff member on a first come, first served basis. Additional time may be requested if no one is waiting.

For more information on how to reserve a study room, please refer to our “How to Reserve a Study Room” instruction sheet.

How do I reserve/check out a Study Room?
Are students able to reserve/check out a Study Room?

Students 12 years and older with a valid Upper Dublin Library card are permitted to reserve a Study Room online up to 60 days in advance. UDPL cardholders are permitted up to two (2-hr) reservations/week and eight reservations/month.

For library visitors with a library card issued from a neighboring library and those cardholders without reservations, study rooms may be checked out for up to 2 hours by a staff member on a first come, first served basis. Additional time may be requested if no one is waiting.

Children under the age of 12 must be accompanied by an adult.

 

What technology and other features are available in the Study Rooms?

All Study Rooms are equipped with tables and chairs for four-six people. Wifi is available in all rooms.

Rolling whiteboards, markers and erasers as well as HDMI cables, remote and instructions are available in some rooms. You will be able to see what features are available in each room at the time of reservation.

Study rooms shall be left in the same condition as they were found. Courtesy to subsequent users is expected and appreciated.

Where do I go to check in for my Study Room reservation?

Those with reservations must check in at the 2nd floor Main Desk before beginning to use the study room. Reservations are forfeited if the registered person is 15 minutes late.

How frequently can a Study Room be reserved?

Upper Dublin Library cardholders are permitted up to two reservations/week and eight reservations/month.

 

How can I use a study room if I don’t have a reservation?

A valid library card from any library is required to check out a study room for one 2-hour session. See a staff member at the 2nd Floor Main Desk to inquire about availability when you arrive. Additional time may be requested if no one is waiting.

Technology & Business Services

Can I use a computer?

Yes. Computer sessions start at 45 minutes, and may be extended in 15 minute increments if no one is waiting, up to 2 hours per day.

 

Please be prepared for your visit. Bring any supplies you will need (headphones, thumb drive, paper, pens, stapler, etc).

Can I copy, print or scan my document(s)?

Yes. Printing, copying, and scanning are available in the second floor Computer Lab.

Scanning is free and requires a USB drive. 

Print costs:

  • Black/White 8.5×11: 15 cents per page
  • Black/White 8.5×14: 30 cents per page
  • Black/White 11×17: 30 cents per page
  • Color 8.5×11: 50 cents per page
  • Color 8.5×14: $1.00 per page
  • Color 11×17: $1.00 per page

Please bring exact change or small bills for payment. At this time of social distancing, staff is unable to make change.

Wifi printing is also enabled. Click here to visit our Wifi Printing page for more information and instructions.  

Is wifi available?

The Library is pleased to offer a robust wifi at the new UDPL, available both throughout the building and from the plaza and parking spaces in front of the main entrance. Network: UDPL_Guest.

Wifi printing is also enabled. Click here to visit our Wifi Printing page for more information and instructions.  

Can I print my document from home to the Library’s printer?

COVID-19 Protocols

What efforts is the Library taking to mitigate the spread of COVID-19?

Library staff will be monitoring use of the Library to ensure visitors are following adopted protocols that are in line with CDC and PA guidelines. As per the Library Board’s COVID-19 policy, visitors will be required to properly wear masks and to socially distance. Building capacity will be kept at a reduced rate.

 

The Library also is taking several measures to reduce the potential transfer of the virus. Acrylic shields surround all service desks. Visitors are strongly encouraged to bring their library card (or a digital scan of their library card barcode), and they will be directed to utilize the Library’s self-checkout stations. Fines will be waived at this time; borrowers are encouraged to pay any fees for lost/damaged books online.

 

Cleaning and disinfecting are a priority for the Library. An experienced, professional team will clean the Library every day the building is open. Additionally, library staff will periodically sanitize high touch surfaces throughout operating hours. Hand sanitizer dispensers are available throughout the building. Books and other items returned are being quarantined for 1 day (24 hours) before being checked in and returned to the shelves.

What is the Library’s policy on mask wearing?

In accordance with the latest state and CDC guidelines to help mitigate the spread of the virus, the Library Board adopted a COVID-19 policy in September 2020 that requires masks to be worn properly over the mouth and nose at all times by anyone over the age of 2 while in the Library building. If you cannot wear a mask, please utilize the Service Window or contact the library staff to assist you.

What will the Library do if a COVID-19 case is reported?

The Library, in accordance with Upper Dublin Township protocols, will react swiftly if a COVID-19 case is reported. If a staff member is infected, he/she will not be permitted to return to work until 10 days after a positive result AND he/she is fever free for more than 72 hours. Efforts will be made to disinfect any areas the staff member last worked in and to inform anyone the staff member may have come in contact with. Communications will be shared as needed.