520 Virginia Drive, Fort Washington, PA 19034 | Tel: 215-628-8744

Today′s Hours

FAQs

General Operations

What should I know before I visit the Library?

You’re invited to come inside the Library to browse and borrow from the collections, use a computer, meet, study or work. The Library’s Study Rooms are open.

Check out our calendar for virtual, hybrid, and in-person events. 

As of October 4, the Library’s hours have been expanded:

Monday-Thursday 10a-8:45p
Friday-Saturday 10a-5p
Sunday CLOSED

With COVID-19 cases declining in our area, as of March 1, 2022, masks will no longer be required, but are still recommended, in Upper Dublin Township facilities. For the latest in CDC Guidelines regarding masking, visit: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html.

Please note: Some Township-provided programs may continue to require mask wearing due to instructor and/or facility requirements. Check individual program information for details.

To pick up your requested titles, please use the Library’s Pickup Window. The Library’s Book Return (adjacent to the Pickup Window) is open 24/7.

The Children’s Library Play Space is open. Hours are generally 10 am – 8:30 pm Mon-Thurs and 10 am – 5 pm Fri-Sat. Check the calendar for changes.

Am I required to wear a mask?

With COVID-19 cases declining in our area, as of March 1, 2022, masks will no longer be required, but are still recommended, in Upper Dublin Township facilities. For the latest in CDC Guidelines regarding masking, visit: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html.

Please note: Some Township-provided programs may continue to require mask wearing due to instructor and/or facility requirements. Check individual program information for details.

What are the library’s hours?

Monday 10a – 8:45p
Tuesday 10a – 8:45p
Wednesday 10a – 8:45p
Thursday 10a – 8:45p
Friday 10a – 5p
Saturday 10a – 5p
Sunday CLOSED

To view special hours for library events and holidays, visit our About Us page.

How can I reach a library staff member?
How do I get a library card?

Your library card is more important than ever. You may register for and receive a library card on your next visit or by applying here. For online applications, you will be contacted by a staff member when your library card is ready for pickup. Alternatively, you can request that your card be mailed to you.

How do I get the latest library news?

Sign up for eNews here.

Follow us on social media – Instagram, Facebook and Twitter

Is wifi available?

The Library is pleased to offer a robust wifi at the new UDPL, available both throughout the building and from the plaza and parking spaces in front of the main entrance. Network: UDPL_Guest.

Borrowing

Where do I return the items I have checked out?

The Book Return is open 24/7 at the new library at 520 Virginia Drive, Ft. Washington.

The Book Return is located on the back wall which allows the items to be returned directly into the building! You may return books you’ve borrowed from other libraries. We’ll make sure they return home safely.

Book Return Driving Map
What if I have fines or fees for overdue/lost/damaged books?

As of November 10, 2021, items returned late to the UDPL will no longer accrue daily overdue fines, and the UDPL will no longer collect them. However, patrons are strongly encouraged to return items, particularly those for which others are waiting, on time. Anyone failing to return reservable items on or before their due date, such as museum passes and circulating technology, may be prohibited from future borrowing from these collections. Items returned late to other libraries in Montgomery County, regardless of which library from which they came or were borrowed, may accrue overdue fines on your account.

If you need to pay for a lost or damaged item, you can make your payment through your online account. Alternatively, you can pay by check at the service window or at one of the library service desks.

What happens if I return my books or other borrowed items late?

To help you manage your borrowed items, a reminder notice to return them is emailed four days before the item is due. Additionally, items that are not on hold for someone else may autorenew. (See FAQ What is Autorenewal?) Reminder notices to return late items are also sent when items are 7 and 21 days overdue. Bills will be issued when items are five weeks late (35 days), and will include the cost of replacing each item. Patrons failing to return items over five weeks late may be denied borrowing privileges until those overdue items are either returned or paid for if lost and/or damaged. Under Pennsylvania law, 18 Pa.C.S.A § 6709, it is a summary offense to retain library property after being notified to return it.

As of November 10, 2021, items returned late to the UDPL will no longer accrue daily overdue fines, and the UDPL will no longer collect them. However, patrons are strongly encouraged to return items, particularly those for which others are waiting, on time. Anyone failing to return reservable items on or before their due date, such as museum passes and circulating technology, may be prohibited from future borrowing from these collections. Items returned late to other libraries in Montgomery County, regardless of which library from which they came or were borrowed, may accrue overdue fines on your account.

 

What is Autorenewal?

The Upper Dublin Library will automatically renew eligible material that is checked out on your library card without you having to lift a finger! This will only apply to UDPL materials and other MCLINC libraries that currently offer automatic renewal.

Will all of my items automatically renew?

Upper Dublin Library will attempt to renew your borrowed item three days before the due date. If successful, your loan period will be extended for 21 days from the existing due date, an additional full loan period.

An item won’t Automatically Renew if:

  • Another library user has requested it.
  • The item is from another MCLINC library that currently does not offer autorenewal.
  • The item has reached its maximum number of renewals (3 times for most items).
  • Your account is expired.
  • The item is a digital item, such as an ebook from Overdrive.
  • The item is an InterLibrary Loan (ILL) item from a library outside of MCLINC.
How will I know if my item is renewed?

There are a few ways to find out an item’s due date:

  • Within the courtesy notice emailed to you 3 days before the due date, opt-in to receive email notices if you haven’t already.
  • Via your online account.
  • By calling 215-628-8744 during library operating hours.
Can I opt out of Automatic Renewals?

Automatic renewal is an automatic process that applies to all Upper Dublin Library cardholder accounts. If you don’t wish to keep an item, please return it when you’re finished.

Why is the UDPL no longer maintaining a music CD collection?

The Upper Dublin Public Library selects and maintains collections in support of its mission. The emphasis of the collection is on acquiring materials of wide-ranging interests and relevancy to the general public and offering choice of subjects, perspectives, and formats that meet most interest and demand within current budget limitations.

The UDPL Music CD Collection offered a broad selection of music on compact disc across many genres, including rock, blues, country and classical. While a popular collection in its early years, demand for borrowing music on CD had steadily declined over the last years as streaming music became the preferred method for listening and compact disc players less available in homes and cars.

With this growing shift towards streaming music and away from CDs, the decision was made to stop developing the music CD collection in 2016, and instead offer Hoopla, a library resource for streaming audiobooks, music, video & ebooks. Not only did Hoopla offer music that library cardholders could easily stream 24/7, but it also gave them access to 276,000 “albums” today compared to the UDPL’s collection of 3,500 titles on CD.  The Library continued to loan the CDs it had acquired until its move to the new Library in 2020 at which point the collection was retired.

While the UDPL primarily focuses on collecting books and other reading materials (in all formats), we are committed to seeking materials of wide-ranging interest and use to the general public, and will continue to consider and evaluate opportunities to add new, relevant formats as they arise.

Why is the UDPL no long maintaining a video game collection?

The Upper Dublin Public Library selects and maintains collections in support of its mission. The emphasis of the collection is on acquiring materials of wide-ranging interests and relevancy to the general public and offering choice of subjects, perspectives, and formats that meet most interest and demand within current budget limitations.

The UDPL Video Game Collection, which started in 2008, offered games, in disc format, compatible with the Sony Playstation, Nintendo Wii, and Microsoft Xbox platforms. Very popular with patrons in its early days, the borrowing steadily dropped over the years as newer gaming options became available, including smaller, more fragile cards, like for Nintendo Switch, that could be easily damaged or lost, and games that could be directly downloaded. Faced with limited options for expanding the existing disc collections and the community’s decreasing interest in video game disc borrowing, the decision was made to stop developing the collection in 2017. The Library continued to loan what it had acquired until its move to the new Library in 2020 at which point the collection was retired.

While the UDPL primarily focuses on collecting books and other reading materials (in all formats), we are committed to seeking materials of wide-ranging interest and use to the general public, and will continue to consider and evaluate opportunities to add new, relevant formats as they arise.

Pickup Window & Requests for Pickup

What can I do at the Pickup Window?

The Pickup Window is where your requests are being held. When you are notified that your book or other item is ready for pickup at the Upper Dublin Library, simply visit the Pickup Window during operating hours. (Click here to see our hours.)

Have your library card available to be scanned. Titles will be held for 5 days before they are returned to the shelves. Staff can also assist you with simple account questions, library card registrations, membership renewals, and other brief enquires.

The Pickup Window is located next to the book return slot. Enter the Southeast driveway and follow signs for Book Drop/Pickup (first left, inner lane).

Book Return Driving Map

The window is the only way to retrieve your requests at this time. Have your library card available to be scanned. Titles will be held for 5 days before they are returned to the shelves.

How do I place a request to be picked up at the Pickup Window?
Can I pick up my request inside the Library Building?

The Pickup Window remains the pickup location for ALL requested books and materials

Study Room FAQs

When are Study Rooms available?

Study rooms are available during the library’s regular business day, beginning fifteen minutes after opening through half an hour prior to closing.

Current Study Room Hours:

Monday – Thursday 9:45a – 8:15p
Friday – Saturday – 9:45a – 4:30p
Sunday – 12:15-4:30p

Can Study Rooms be reserved ahead of time?

A valid library card from any library is required to check out a study room. Upper Dublin Library cardholders may reserve a study room online up to 60 days in advance. UDPL cardholders are permitted up to two (2-hr) reservations/week and eight reservations/month.

For library visitors with a library card issued from a neighboring library and those without reservations, study rooms may be checked out by a staff member on a first come, first served basis. Additional time may be requested if no one is waiting.

For more information on how to reserve a study room, please refer to our “How to Reserve a Study Room” instruction sheet.

Are students able to reserve/check out a Study Room?

Students 12 years and older with a valid Upper Dublin Library card are permitted to reserve a Study Room online up to 60 days in advance. UDPL cardholders are permitted up to two (2-hr) reservations/week and eight reservations/month.

For library visitors with a library card issued from a neighboring library and those cardholders without reservations, study rooms may be checked out for up to 2 hours by a staff member on a first come, first served basis. Additional time may be requested if no one is waiting.

Children under the age of 12 must be accompanied by an adult.

 

What technology and other features are available in the Study Rooms?

All Study Rooms are equipped with tables and chairs for four-six people. Wifi is available in all rooms.

Rolling whiteboards, markers and erasers as well as HDMI cables, remote and instructions are available in some rooms. You will be able to see what features are available in each room at the time of reservation.

Study rooms shall be left in the same condition as they were found. Courtesy to subsequent users is expected and appreciated.

Where do I go to check in for my Study Room reservation?

Those with reservations must check in at the 2nd floor Main Desk before beginning to use the study room. Reservations are forfeited if the registered person is 15 minutes late.

How frequently can a Study Room be reserved?

Upper Dublin Library cardholders are permitted up to two reservations/week and eight reservations/month.

Nonresidents may request a room on a first come, first served basis upon arrival.

 

How can I use a study room if I don’t have a reservation?

See a staff member at the 2nd Floor Main Desk to inquire about availability when you arrive. Additional time may be requested if no one is waiting.

Technology & Business Services

Can I use a computer?

Yes. Computer sessions start at 45 minutes, and may be extended in 15 minute increments if no one is waiting.

 

Please be prepared for your visit. Bring any supplies you will need (headphones, thumb drive, paper, pens, stapler, etc).

Can I copy, print or scan my document(s)?

Yes. Printing, copying, and scanning are available in the second floor Computer Lab.

Scanning is free and requires a USB drive. 

Print costs:

  • Black/White 8.5×11: 15 cents per page
  • Black/White 8.5×14: 30 cents per page
  • Black/White 11×17: 30 cents per page
  • Color 8.5×11: 50 cents per page
  • Color 8.5×14: $1.00 per page
  • Color 11×17: $1.00 per page

Please bring exact change or small bills for payment. 

Wifi printing is also enabled. Click here to visit our Wifi Printing page for more information and instructions.  

Is wifi available?

The Library is pleased to offer a robust wifi at the new UDPL, available both throughout the building and from the plaza and parking spaces in front of the main entrance. Network: UDPL_Guest.

Wifi printing is also enabled. Click here to visit our Wifi Printing page for more information and instructions.  

Can I print my document from home to the Library’s printer?