Archives
Do I need to make a reservation with the museum before I visit?
- Molly Kane
- May. 26, 2021
In most cases you do NOT need to make a reservation with the museum. When you arrive at the museum, all you need to do is show the library pass. Chanticleer Gardens STRONGLY RECOMMENDS that you call ahead to reserve a parking space. You will receive instructions on how to do this in the confirmation email you will receive
Can I print museum passes at home?
- Molly Kane
- May. 3, 2021
The Academy of Natural Sciences at Drexel University is currently the only pass that can be printed at home. Instructions on how to print the pass will be emailed to you when you make your reservation.
Why are there fewer passes available than I remember?
- Molly Kane
- May. 3, 2021
Since the COVID-19 pandemic, many museums and cultural institutions have had to reevaluate their membership programs. Some of the museums UDPL had passes for have discontinued their library pass program. Other museums have not yet reopened to the public. UDPL is continuing to work with area museums and cultural institutions and will be offering more passes to more
What is a “No-Show”?
- Molly Kane
- May. 3, 2021
If you do not pick up your pass, or don't cancel your reservation more than a day before, the system will mark your account with a “no show.” Accounts with 2 no-shows will not be able to make reservations for 90 days.
What are the overdue fees/and or replacement fees?
- Molly Kane
- May. 3, 2021
As of November 10, 2021, items returned late to the UDPL will no longer accrue daily overdue fines, and the UDPL will no longer collect them. This includes our Museum Pass collection. However, If you do not pick up your pass, or cancel your reservation more than a day before, the system will mark your account with a
What if I don’t live in Upper Dublin?
- Molly Kane
- May. 3, 2021
Non-residents can still borrow available passes at the library on a first-come, first-serve basis or book online on the day of use. Call 215-628-8744 or see a staff member.
How many passes can I reserve?
- Molly Kane
- May. 3, 2021
You may reserve up to 8 passes a calendar month and up to 2 passes a day. Each individual museum pass may only be reserved once a calendar month.
How can I borrow the Library’s Museum Passes?
- Molly Kane
- May. 3, 2021
Upper Dublin residents (with library cards in good standing) may reserve passes online up to 90 days in advance. The “Reservation Date” is the day you plan on visiting the museum or institution. Passes may be picked up beginning at 10a the day of your reservation. Passes are then due at 9:30a the day following your reservation date. For